Loving Homes Group Ltd
These Terms & Conditions apply to all work carried out by Loving Homes Group Ltd (“we”, “us”, “our”) and form the agreement between us and the client (“you”).
By accepting a quotation, instructing us to proceed, or allowing works to commence, you agree to these Terms.
1. Company Information
Company Name: Loving Homes Group Ltd
Email: lovinghomes@email.com
Phone: 07736 957609
Website: www.lovinghomesgroup.com
2. Services
We provide building, renovation, extension, roofing, waste removal, and related construction services as agreed in writing.
All descriptions, images, drawings, and examples are for guidance only. Finished work may vary due to site conditions, materials, or structural requirements.
Any work not included in the agreed quotation will be treated as additional work and charged accordingly.
3. Quotations & Pricing
All quotations are valid for 30 days unless stated otherwise.
Quotations are based on information available at the time and may be subject to change if:
Site conditions differ from those expected
Additional works are required
Material or supplier costs increase
Price increases will be discussed and agreed before proceeding where possible.
4. Deposits & Payments
A deposit is required before work commences unless otherwise agreed in writing.
Payment terms will be detailed on the quotation or invoice. Final payment is due immediately upon completion of the agreed works.
We reserve the right to suspend or stop works if payments are not made when due.
Late payments may be charged interest at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Variations & Additional Works
Any changes or additional works requested by the client must be agreed in writing.
Variations may affect both price and completion timescales.
6. Client Responsibilities
The client agrees to:
Provide safe, clear access to the property
Ensure utilities such as water and electricity are available
Remove or protect valuables and fragile items
Obtain any necessary permissions unless otherwise agreed
We are not responsible for delays caused by failure to meet these responsibilities.
7. Delays & Unforeseen Circumstances
We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to:
Adverse weather
Material shortages
Structural issues uncovered during works
Illness or injury
Supplier delays
8. Cancellations & Cooling-Off Period
Where applicable, consumers have a 14-day cooling-off period under the Consumer Contracts Regulations 2013.
If you request work to begin during the cooling-off period, you acknowledge that cancellation rights may be reduced once work has started.
Deposits may be non-refundable where costs have already been incurred.
9. Guarantees & Warranties
We provide a workmanship guarantee on completed works.
This guarantee does not cover:
Normal wear and tear
Client-supplied materials
Damage caused by misuse, neglect, or third parties
Manufacturer warranties apply to materials where provided.
10. Liability
Nothing in these Terms limits liability for death or personal injury caused by negligence.
We are not liable for:
Indirect or consequential losses
Loss of earnings or business
Pre-existing defects in the property
Our total liability is limited to the value of the agreed contract unless otherwise required by law.
11. Waste Removal
Where waste removal is included, disposal will be carried out in accordance with local regulations.
Hazardous waste is excluded unless expressly agreed in writing.
12. Complaints & Disputes
Any complaints should be raised in writing within 14 days of completion of the works.
We will attempt to resolve disputes amicably before any legal action is taken.
13. Termination
We reserve the right to terminate the contract if:
Payments are not made
Access to the site is repeatedly denied
Unsafe working conditions exist
Work completed up to termination remains payable.
14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
15. Acceptance
Acceptance of a quotation or instruction to proceed confirms acceptance of these Terms & Conditions.